If you’re pulling in hashtag posts from a network like Instagram or Twitter, you probably want to prevent certain content from being displayed. Juicer makes it easy. We offer built-in moderation and filtering features that help you block unwanted posts, so only the content you approve gets through.
Juicer’s moderation features are easily accessible from the main dashboard of any feed. Remember that in Juicer’s terminology, feed = the embeddable social wall, and source = a single source of content that appears within the feed, such as a Facebook page, Twitter account, Instagram hashtag, etc.
Click the “Moderate and Filter” button along the left-side menu to bring up these features. If you’re going here for the first time, it will say “Off” next to this button. After you have enabled any of the features, it will say “On” next to this button.
At the top of this panel is a toggle switch that allows you to choose between “Public Posts” and “Moderated Posts.”
When the Public Posts button is highlighted, the posts you see in the panel to the right are currently in your live feed. When the Moderated Posts button is highlighted, the posts you see have been blocked from your feed, and are awaiting your review.
Next is the “Send All Posts to Moderation” button. This is a popular feature that gives you the most control over what appears in your feed.
When enabled, this will send all posts directly into your Moderated Posts section. No post will appear in your live feed without your approval. It will be up to you to browse through the Moderated Posts and click “Approve” or “Reject.” If you want to clean out this section, you can also click “Approve All” or “Reject All” at the top.
If you would rather automate what is blocked and approved for your feed, the rest of the features in the Moderate and Filter panel will allow you to do so.
First are the “Disallow posts with these words” and “Only allow posts with these words” fields.
Please note: These two fields are case sensitive. If you are blocking/allowing a certain word or phrase, enter it using several different forms of capitalization to ensure you block every instance. For example, if you want to block all posts that contain the word “cheese,” enter this word into the “Disallow” field with various capitalizations, such as Cheese, cheese and CHEESE. Separate these words with commas.
These two simple checkboxes will keep many unwanted posts from entering your feed.
The library of profane words and statements that will be blocked by “Don’t allow posts with profanity” is immense. It is unlikely you will need to add more inappropriate words into the “Disallow” field.
The “Prevent duplicate posts” filter will block posts that contain identical text and are from two different sources. Juicer can’t analyze images, so the post text must be identical to trigger this filter.
Remember to click the “Save Your Filters” button when you have made any change.
You will be given the option to apply your change to all existing posts in your feed and to new posts, or only to new posts going forward.
Juicer sorts your moderated posts into several sections to make approving and rejecting posts easier.
From your Account Settings, you can enable email notifications that alert you when new posts are in your feed or awaiting approval in your queue.
When you enable the "Send all posts to moderation" feature, the other filtering features become faded and un-clickable. However, if you enable these other filters prior to turning on the "Send all posts..." feature, it can make your post approval process simpler.
For example, if you enable the "Don't allow posts with profanity" feature prior to turning on the "Send all posts to moderation" feature, then posts with profanity will be blocked from the "Queue" section of your Moderated Posts. This way, you don't need to sort through posts with profanity when finding posts to approve.
You can apply this to any of the other filtering features, such as "Disallow posts with these words." After these are set up how you want them, you can turn on the "Send all posts to moderation" option, and work from the "Queue" section of your moderated posts. You will avoid having to sort through posts you definitely don't want in your feed.
As always, if you have any questions or need assistance with the moderation and filtering of your posts, please contact us at firstname.lastname@example.org. We're happy to assist you.